Effective Date: 9/26/2023
Thank you for choosing My 876 Management Group for your digital goods and services needs. We strive to provide you with high-quality products and services, and we want you to be completely satisfied with your purchase. Please take a moment to review our Digital Goods and Services Return Policy outlined below.
1. Eligibility for Returns
We accept returns for digital goods and services in the following circumstances:
a. Product or Service Defects:
- If you encounter any technical issues or defects that prevent you from using the digital product or service as intended, you may be eligible for a return. We will thoroughly investigate the issue and provide a resolution, which may include a refund or replacement.
b. Unauthorized Purchases:
- If you believe that your digital product or service purchase was made without your consent or authorization, please contact our customer support immediately. We will investigate and, if proven unauthorized, process a refund.
2. Return Process
To initiate a return, please follow these steps:
a. Contact Customer Support:
- If you encounter any issues or believe you are eligible for a return, please contact our customer support team at info@my876management.com. Provide relevant details about your purchase and the reason for your request.
b. Assessment and Resolution:
- Our customer support team will assess your request and may request additional information or documentation, such as screenshots, order information, or proof of defects.
- We will work diligently to provide a resolution within 7 business days, which may include troubleshooting, replacement, or issuing a refund.
3. Refund Process
Refunds will be issued according to the following guidelines:
a. Full Refunds:
- If your request meets our eligibility criteria and a refund is approved, you will receive a full refund to the original payment method used for the purchase within 7 business days.
b. Partial Refunds:
- In some cases, we may offer partial refunds based on the severity of the issue or the extent of your use of the digital product or service. Any partial refund amounts will be clearly communicated to you.
4. Non-Eligible Returns
We do not accept returns for the following:
- Change of mind or dissatisfaction with the digital product or service.
- Failure to meet system requirements or compatibility issues that were clearly stated at the time of purchase.
- Excessive usage or exploitation of the digital product or service beyond its intended scope.
5. Modifications to this Policy
My 876 Management Group reserves the right to modify or update this Digital Goods and Services Return Policy at any time without prior notice. Please review this policy periodically to stay informed about any changes.
6. Contact Us
If you have any questions or need further clarification regarding our return policy for digital goods and services, please contact our customer support team at info@my876management.com.
By making a purchase with My 876 Management Group, you acknowledge that you have read and understood this Digital Goods and Services Return Policy and agree to abide by its terms and conditions.
Thank you for choosing My 876 Management Group for your digital needs. We appreciate your business and value your satisfaction.